A local authority has been heavily criticised by the Local Government Ombudsman (LGO) for refusing to engage the mother in a review of her vulnerable children’s care packages. The support Packages were subsequently reduced, despite there being no just cause for their reduction.
The following is a list of breaches by the London Borough Of Lewisham:
- Refusing to involve the mother in the reviews of her children’s care packages
- Reducing those care packages without telling the mother why
- Reducing the care packages despite there being no change in the children’s needs
- Undue delay in dealing with the mother’s complaint, spanning many months
- Taking a further 8 months to deal with the complaint after the Ombudsman’s intervention
The Local Government and Social Care Ombudsman’s role is to remedy injustice and improve social care services through shared learning.
The LGO has told the council to apologise to the mother, pay her damages of £550 and modify the care packages. The Ombudsman also recommended that Lewisham council should “improve its Care Panel decision-making process and review its procedures for identifying and dealing with complaints involving children and young people to ensure it meets its statutory duties.”
If you would like to complain to the Ombudsman about your case, you can find more information here.
Reblogged this on World4Justice : NOW! Lobby Forum..
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This is probably a hoax to fool the public as for many years the LGO “refuses” to look into the conduct of my LA who did more worse things like No Contact, DOLs and Human Rights breaches occurred to my vulnerable one and my family. They have even blocked my e mail addresses and told to go away. Same for Family Courts too. 1 in 10 complaints/appeals are upheld “only to impress” while the others are boldly ignored.
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Reblogged this on | truthaholics and commented:
Raises questions whether the LGO really does go far enough to remedy structural injustice or merely applies periodic window dressing?
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Window dressing for sure truthaholics
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